Q: I've lost my user name or password! Can you send it to me?
A: Sure, just go to the password recovery page and you can get your password reset!
Q: What is the meaning of the ratio and where can I find it? Why do I have to seed and what is the idea of being a power user?
A: Your ratio is being displayed in your profile. Keeping a high upload/download ratio is the only way to becoming a power user.
Here on our site we will not cut off your download ability or put a waiting time for users with low ratio. However, being a power user has
its pluses. For instance, power users do not receive the annoying 'Because the sever load is higher...'
message on the browse page. Also, the inactivity time after which power users get deleted by the
system is higher. There are even more cool features coming up for the power users!
Q: How can I become a power user?
A: In order to become a power user, you must have been a member of the site for over 28 days, your download must be at least 50 GB and your
ratio - at least 1.05. Beware that if your ratio drops under 0.95 you will get demoted back to user. All the changes in the status are being
made by the system during the night so keep in mind that it might take a while.
Q: I want to become a power user faster. So why shouldn't I cheat?
A: Do not try cheating because our system catches the cheeters. The first two times you try to cheat you will get your upload traffic reset
(back to 0). The third time your account will be deleted. You will also be displayed in a special page with all the other cheeters.
Q: Can my account get deleted?
A: One thing that can get your account deleted is cheating. Another - inactivity. If you do not visit the site for a certain amount of days
your account will be deleted. For users this amount is 30 days, for power users - 45, and for VIPs - 120.
Q: What is the 'Because the server load is higher...' message I sometimes get on the browse page?
A: Because of the many users we have in the prime time our server load is usually VERY high - even though our code is optimised to the maximum
and our machines are one of the best you can get on the market. In order to keep the site browseable we did put in some restrictions regarding
the browse page: unlogged users almost never get the chance to visit the torrent page, regular users might have issues only in about 30% of
the prime time, and power users and above open it 100% of the time.
Q: How can I upload?
A: ArenaBG is a private tracker and only certain people have access to its upload section. If you have access to some proper new and NOT ILLEGAL
stuff that would fit here do not hesitate to write us to the Email shown in the footer.
DO NOT USE OUR SITE FOR ILLEGAL PURPOSES !!!
FOR ANY ABUSE, PLEASE REPORT TO: abuse_report (at) arenabg.com
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